News publication

Inform users about newly released feature updates, improvements and other news.

Creating News Publications

The news page can be accessed via clicking the Cogwheel icon on the sidebar and then News, as shown below.

Existing News are shown as a table in the News page, and they can be edited by clicking the row. To create a new publication, click Create button on the top right corner.

Create News and Edit News pages include the following fields:

  • The Title field for the Publication headline

  • Text field for the Publication body (links in the body will be clickable)

  • Hide after being shown checkbox. This option is enabled by default to show the created Publication to the Audience only once. If the option is disabled, users can see the News whenever they login.

  • Audience settings that allow to set rules for the Publication visibility.

Audience settings contain the following options that can be combined to achieve the desired Publication visibility within users:

  • Groups:

    • Any group

    • A list of groups the current user belongs to

  • Roles:

    • Any User

    • A list of roles (Customers, Remote Users, Experts, etc.)

With these option, the Publication can be made visible to:

  • Everyone in the system (Any group + Any User)

  • Users in selected groups (Selected groups + Any User)

  • Users with specific roles (Any Group + Specific role)

  • Specific role in selected groups (Selected Groups + Specific role)

The News will be created after clicking on the Save button. When the Audience logs in to XReach, the News will be displayed to them automatically.

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