# XReach RealWear installation ### Setting Up Your Computer 1. Download **RealWear Explorer** for your **PC** or **Mac** from the **RealWear** site:\ [**https://realwear.com/knowledge-center/developer/rw-explorer/#getting-started**](https://realwear.com/knowledge-center/developer/rw-explorer/#getting-started) 2. Install **RealWear Explorer** onto your **PC** or **Mac**. 3. Launch **RealWear Explorer**. ![RealWear Explorer, waiting for you to connect your RealWear device ](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MkAoJhwgODgYua3xQkG%2F-MkAq3QUmumDrcC9mfxu%2FScreenshot%202021-09-22%20at%207.51.22.png?alt=media\&token=78452b17-5251-4004-aea1-9855febd0755) ### Pair RealWear Glasses with RealWear Explorer While **RealWear Explorer** is open, connect your RealWear headset onto your **PC** or **Mac** using an appropriate USB cable. **RealWear Explorer** will detect your Glasses and prompt for the installation of the **RealWear Cast** app onto your Glasses. {% hint style="danger" %} NOTE: If your **RealWear Glasses** are not recognized by **RealWear Explorer**, put the glasses on, say **`Navigate Home -> My Programs -> My Controls -> Power Options -> Reboot`** in order to force the **RealWear Glasses** to be recognized by **RealWear Explorer** and continue with the installation of the **RealWear Cast** app. {% endhint %} ![RealWear Cast app installation prompt](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAmXLtesK42pOgGO0T%2F-MOApDnhe2J6tYl7738Y%2Fimage.jpeg?alt=media\&token=27db4cbc-f290-4dee-84d9-892e28bf525b) Click on **Yes** on your computer. **RealWear Cast** installation will start on your Glasses. After the installation finishes and the connection is established, you will see the following dialog. ![Start Now to continue.](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MkAoJhwgODgYua3xQkG%2F-MkAqE5G3l0pokO-HOTY%2Fscreenshot_1632286306602.png?alt=media\&token=735bf9f6-1d94-41ad-ae99-bd39a5c2052d) Either click on **Start Now**, or say **`Start Now`.** Note: If you don't see this and instead see the below image with a red box that says **"Press ACTION button to reactivate your microphones"**, then press the **ACTION button** to reactivate your microphones and continue with the installation process. This is normal, because if you don't have the glasses on, it conserves battery power by disabling microphones, which you can then re-enable by pressing the **ACTION button**. ![Your RealWear Glasses have disabled their microphones due to inactivity / not being worn](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MZvnwh4tWNXXGNqVpjb%2F-MZvokzNVcY2PQQdsBoi%2FScreenshot%202021-05-05%20at%2012.17.35.png?alt=media\&token=bacfd2d5-a7b0-4391-8489-08f446921ff8) Now that the **RealWear Cast** app has started, you are able to control the Glasses and take screenshots, and install APKs. ### Setting up RealWear Companion Install the **RealWear Companion** app onto your [**Android**](https://play.google.com/store/apps/details?id=com.realwear.companionapp\&hl=en\&gl=US) or [**iOS**](https://apps.apple.com/us/app/realwear-companion/id1224712680) device. (Click on the operating system names in the previous sentence for links)\ \ Launch the **RealWear Companion** app. The **RealWear Companion** app will now look like below: ![RealWear Companion front page](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAP5crPZTp4O2Xy%2FIMG_2994.PNG?alt=media\&token=b8ae7190-1b34-43ea-9534-529539f09f4e) Tap on **Configuration**. ![RealWear Companion front page with Configuration selected.](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQASpZgYB7yzuQWI%2FIMG_2995.PNG?alt=media\&token=e8fcfd77-bead-4982-898f-6902b07b516b) Tap on **First Time Setup** to start setting up your Glasses with the **RealWear Companion** app. ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAYq_PWhdzu51e6%2FIMG_2996.PNG?alt=media\&token=f564cb88-b528-43a6-97bb-8781ecc85265) Select your Language and tap on **Next**. ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAdsr_u5xpgndHb%2FIMG_2997.PNG?alt=media\&token=1e38383a-ccbc-41b1-8ce3-16be7d27bd47) Tap on **Next** to continue setting up. ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAe_83DrVR6SSIi%2FIMG_2998.PNG?alt=media\&token=8f0759d3-e3fe-434f-8bbb-2812ba9458a8) Tap on **Enter network name** to set your Wi-Fi (case-sensitive! Remember capitalization) ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAgcXRtSQyefrST%2FIMG_3001.PNG?alt=media\&token=573a685a-b937-4afb-9d95-4bdc656bc362) Tap on **Set network security** to set the correct security (normally WPA/WPA2 PSK - if you know otherwise, use that knowledge) ![Input your password - remember capitalization](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAiM7y4TtLjMivD%2FIMG_3003.PNG?alt=media\&token=78575f7b-2c30-4ee0-a3bf-b0418f7b9fac) ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBUNneI280DCh5hQkl%2FIMG_3004.PNG?alt=media\&token=9e97644d-b509-4129-bf57-c6e7beb67bbf) You are now ready to tap on **Generate Code**. ![This QR code can be scanned with your RealWear Glasses](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBHQAkvIA7UWv4Pyi0%2FIMG_3005.PNG?alt=media\&token=a754a689-9e54-4de7-bb82-bed6a9776675) You are now ready with the QR code, which can be scanned onto any Glasses used on your premises. If you have multiple Glasses working via the same Wi-Fi Network, you can use the QR code to set them all onto that specific Wi-Fi Network. If you are in the **RealWear Companion** view (see below) on your Glasses, just hold the phone with the QR code near your Glasses camera. Otherwise, say **Navigate Home**, then **My Programs**, then **Configuration**, and hold the phone near your Glasses camera to read it. ![RealWear Companion, ready to detect your QR code](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBWcFWpoqP1tK-G7BW%2Fscreenshot_1607601588879.png?alt=media\&token=d2c58411-a30b-4807-b135-55e0cc048afd) ![RealWear Companion, ready to detect your QR code](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOBGYncQpvGTIVV5cXK%2F-MOBWhSma4Iq9aFxJBfL%2Fscreenshot_1607601593368.png?alt=media\&token=63a6b18e-2d99-4ce6-a86f-c30da8b35266) After this, a few seconds will pass and your Glasses will connect to your Wi-Fi Network. You are now ready to continue with the installation. ### Updating RealWear Glasses Activate the **RealWear Glasses**. They will default to showing the **Home Screen** - if not, say **`Navigate Home`**. ![RealWear "Home Screen"](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBDNJkKIGqG5R7Eva2%2Fscreenshot_1607591087886.png?alt=media\&token=47578fcc-4c2a-4a9e-a0ab-d17161f78e5e) Say **`My Programs`** ![RealWear "My Programs" screen](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBDaRfCSRXo6lT_OTx%2Fscreenshot_1607591093823.png?alt=media\&token=402cf976-a504-4743-a464-961cdc38915e) Say **`Wireless Update`** ![Wireless Update screen](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBDlWWed9LkWu0fUHT%2Fscreenshot_1607591099688.png?alt=media\&token=d21857d1-796d-4a95-ae5c-366847ac0b6a) Run through the **Check for Updates** process as many times as it takes to get all the required updates. There might be more than one. Each update needs to be downloaded, and then the Glasses need to restart themselves. Continue checking until there are no more updates. Each time you will be prompted to say **`Install`** and **`OK`** and so on. {% hint style="danger" %} **PLEASE NOTE: EACH UPDATE OF REALWEAR GLASSES WILL RESET THE AUTOMATIC TIMEZONE + AUTOMATIC DATE SETTINGS. VERIFY THAT THEY ARE SET TO \ AFTER EVERY UPDATE.** {% endhint %} Now that your Glasses have been updated, it's time to move onto the next chapter, which is to make sure that calling with **XReach** works. ### Setting Date & Time to automatic For calls to function properly, you need to set your Glasses to **Automatic Date** and **Automatic Time**. Say **`Navigate Home`**.\ Say **`My Programs`**.\ Say **`Settings`**.\ Say **`Page down`**.\ Say **`Page down`**.\ Say **`System`**.\ Say **`Date & Time`**.\ Say **`Select Item 3`**.\ Say **`Select Item 6`**.\ \ The result should now look similar to the screenshot below: ![](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MZvoupmX9BfRpVK2Tah%2F-MZwAXmOC_whtTO3kcgk%2Fscreenshot_1620212246561.png?alt=media\&token=56aaac7e-a50e-4765-aa3e-ad42b08007eb) Double-check that both **Use network-provided time** and **Network-provided timezone** are selected. ### Installing the XReach RealWear app Now you are ready to drag the **XReach** **APK** onto the Dropzone of the **RW Explorer** app, which will start the installation. The **XReach APK** will have been sent to you by **Softability** or your **IT department**. ![Drag the APK on top of "Drag and Drop APKs here" Dropzone on the RealWear Explorer.](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBFOtrJKM-6Dtar14Q%2Fimage.jpeg?alt=media\&token=77ea79a6-78c4-4cc3-89e5-2378f7f414d4) You will see **Installing APKs** (see below) ![Installing APKs](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBFi2sFR1mANiiBXL6%2Fimage.jpeg?alt=media\&token=5fd63951-8648-4c48-a9ce-8063ad0f2f39) And afterwards you will see an Installation Result dialog, telling you of a Successful install. ![Successful install!](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMPaHg7zC9PGFTMjK1L%2F-MOAu3t_6u2VRTt9d5uF%2F-MOBG1ElobF7dGkFFZGT%2Fimage.jpeg?alt=media\&token=9f6ffd4c-1feb-4fa4-8a6f-62c9b30e136d) You can now press **OK** on the **RealWear Explorer** app and command your Glasses:\ \ Say **`Navigate Home -> My Programs -> XReach`**. Congrats, you have now used the **RealWear Explorer** app to install **XReach** onto your **RealWear Glasses**.