# Advanced Search

We have implemented **Advanced Search** for Mobile users.

It replaces the previous **Filter** feature, allowing for far more advanced filtering.

The **Advanced Filtering** is available from the **Ticket List View**, at the top right corner. Click on the **Funnel** icon.

![Funnel icon for accessing Advanced Filtering](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FPLLRD3KHGGlMTgKLED3O%2Ffilter1.png?alt=media\&token=3ee960fd-aa19-4655-96cc-46df565f799d)

After tapping on the **Funnel** icon, you will see the following **Advanced Filtering** options.

![Filter Tickets](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FC09MYk13A0TM2m9QJIXa%2FIMG_1656308046628.png?alt=media\&token=6a8448fb-0245-4252-af9a-729f5c68dbd5)

You can filter tickets by **General Info**, **Group**, **Status**, **Fault Type**, **Severity of Issue** and **Machine Status**. This list depends on what the **Environment Configuration** has enabled as Custom fields.

![Status filtering](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FGBX8BZmInkW2RYVsMb56%2FIMG_1656400859024.png?alt=media\&token=223c4244-76ca-4895-8638-71824cfc1f29)

**Status** filtering will allow you to filter for **Open**, **Resolved**, **Calling** and **Incall** states of tickets.

![Fault Type filtering](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FY0cZVpxGaD9zPnLET2IN%2FIMG_1656401095877.png?alt=media\&token=1728a6dd-d6ff-480a-98f3-40fd52ad45ad)

**Fault Type** filtering will allow you to filter for **Engine**, **Electrical**, **Hydraulic**, **Automation**, **Frame**, **Drivetrain**, **Brakes, Control System, Telematics, Application/Setup, Operator Error, EHS, Manuals** and **Other** details of Tickets.

![Severity of Issue filtering](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FrV18Ry5wOVICoqJA6EQt%2FIMG_1656401149412.png?alt=media\&token=56ebbe6c-8b8b-4287-98c5-c1a7fcd76d22)

![Type of support requested filtering](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2FbLCGKHyBbIXtfGOGnPUC%2FIMG_1656401488896.png?alt=media\&token=8ddbc0c8-5aad-4fbb-8637-84a9630b7249)

**Severity of Issue** filtering will allow you to filter for **1**, **2**, **3**, **4**, **5** details of Tickets.

**Type of Support Requested** filtering will allow you to filter for **Onsite Support**, **Remote Troubleshooting/Repair, Training Request, Service and Maintenance Questions, Design and Application Questions, Documentation, Parts Inquiry, Quality Query** and **Engineering Approval** of Tickets.

After you have selected the Filters you wish to Filter for, tap on the **Apply filters** button to apply the filters.

You might get a result such as this:

![Results for Status-open and Fault type:-Engine](https://4219527844-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMPaHg7zC9PGFTMjK1L%2Fuploads%2Fs7O3PivVzTWOOrlHfVqx%2FIMG_1656402278031.png?alt=media\&token=e4c7ccb8-efca-4f20-bcc5-d59008fd65df)

However, you can also tap on the X's in the boxes to remove certain set **Filters** and the Filtering will be re-run.