XReach
  • Welcome to XReach
  • XReach Software and Hardware Requirements
  • Roles and permissions
  • 💻Web Client
    • On Using the XReach WebClient
      • Video call recording
      • Video call translations
      • User avatar menu
    • On Being an Admin
    • Teleconference
    • News publication
    • Guest access
    • Reports
    • Expert support levels
    • Advanced Search
    • Translations
  • 📱Mobile
    • Offline Mode
    • Remote User on XReach Mobile
    • Video call
      • Recording
      • Real-time translation
    • Advanced Search
    • Expert Features on XReach Mobile
    • Translations
    • News publication
  • 👓RealWear
    • XReach RealWear installation
    • XReach RealWear Voice Commands
    • Switching Users with RealWear
    • Updating XReach on RealWear with Foresight
    • Updating XReach on RealWear using RW Explorer
    • RealWear & Mobile XReach differences
  • 📖Release notes
    • April 2023
    • March 2023
    • May 2023
    • June 2023
    • Past releases
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  1. RealWear

Switching Users with RealWear

Brief instructions on how to switch users with RealWear Glasses

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Last updated 6 months ago

This page details how to log out of XReach on your RealWear Glasses so that you are able to log in with the user account you wish to use.

Logging in

If you are not already logged in, say Login to be logged in.

Reset to Default

After successfully logging into XReach, you will be presented with the Ticket List View. Here you can now say Settings to get to the Settings page.

Now, after navigating to the Settings page, you will be able to say Reset credentials.

A popup to confirm the credentials resetting will show up, and you can continue by saying Reset.

After that you will see a Login form with blank textfields. You might see only Email and Password, or Email, Password and Server. This depends on your environment.

Say Emailand use your RealWear Companion app on your mobile device to access the Remote Keyboard feature. Type in your Email address, and press OK on your mobile device, after which you can read the generated code on your RealWear Glasses by saying Scan Code.The result will be that your Email address textfield will be filled.

To fill the Password field, sayPassword to focus on the field and repeat the steps described above for email field.

Skip if Server not visible: If you see the Server textfield, say Server and again use the RealWear Companion app, type in the Server, press Ok and then say Scan Code on your Glasses.

Say Login.

The Login button will not become enabled unless the password you have input includes lowercase and UPPERCASE letters, numbers and special characters. If you have difficulties with inputting password, we suggest clicking on Forgot Password? and setting a password that will be easier to type in.

You are now logged in with your RemoteUser account that you wished to be logged in with.

👓
Login view without credentials
Settings page options
Reset credentials confirmation popup