> For the complete documentation index, see [llms.txt](https://softability.gitbook.io/xreach/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://softability.gitbook.io/xreach/mobile/translations.md).

# Translations

## Client and preferred language settings

The system will translate the messages and ticket details to the *Client language* by default. This can be overridden by setting the *Preferred language* in the *Profile settings*.

<figure><img src="/files/WGsjvCPoWfIchmn1V4rL" alt="" width="375"><figcaption><p>Client language is English and <em>Preferred language</em> is set to French.</p></figcaption></figure>

## Automatic ticket details translation

Enable the automatic translation of ticket details by tapping the *Enable automatic ticket info translation* checkbox located in the *Account settings*.

<figure><img src="/files/QURNrDIP4ChgTmZVFYgT" alt="" width="375"><figcaption><p><em>Enable automatic ticket info translation</em> setting is enabled</p></figcaption></figure>

When the setting is enabled and viewing a ticket originally written in a different language, the ticket details will be automatically translated.

<figure><img src="/files/5QxI2AFi57s1JiBQ3xkl" alt="" width="375"><figcaption><p>Tapping on the <em>Show original</em> button will display the original text</p></figcaption></figure>

## Chat messages translation

To translate a chat message, long press the message and select *Translate.*

<div align="center"><figure><img src="/files/RxebrvXwnJ2IMmRhpM83" alt="" width="188"><figcaption><p>Long press message and select <em>Translate</em></p></figcaption></figure> <figure><img src="/files/gS5odQdp1KJ3ArP8bcr2" alt="" width="188"><figcaption></figcaption></figure></div>

## Video Call Translations

For information on video call subtitles, please see page Mobile / Video Call / Video Call Translations.