# XReach

## XReach

- [Welcome to XReach](https://softability.gitbook.io/xreach/master.md): XReach Remote Support is a Softability product - a Web app, an Android, Windows and iOS app, as well as a RealWear app.
- [XReach Software and Hardware Requirements](https://softability.gitbook.io/xreach/xreach-software-and-hardware-requirements.md): The hardware and software requirements needed to run XReach.
- [Roles and permissions](https://softability.gitbook.io/xreach/roles.md): The different roles of XReach Remote Support
- [On Using the XReach WebClient](https://softability.gitbook.io/xreach/webclient/on-using-webclient.md): This documentation page is for general use of the XReach WebClient by all users.
- [Video call recording](https://softability.gitbook.io/xreach/webclient/on-using-webclient/video-call-recording.md)
- [Video call translations](https://softability.gitbook.io/xreach/webclient/on-using-webclient/video-call-translations.md): Thanks to the real-time translation feature, users can communicate in their preferred language, allowing for smooth, multilingual conversations during video calls.
- [User avatar menu](https://softability.gitbook.io/xreach/webclient/on-using-webclient/user-avatar-menu.md)
- [On Being an Admin](https://softability.gitbook.io/xreach/webclient/on-being-an-admin.md): Being a GroupAdmin on XReach gives you access to the Management View.
- [Teleconference](https://softability.gitbook.io/xreach/webclient/teleconference-feature.md): The Teleconference Feature allows for 5 people to be in the same call at the same time.
- [News publication](https://softability.gitbook.io/xreach/webclient/news-publication.md): Inform users about newly released feature updates, improvements and other news.
- [Guest access](https://softability.gitbook.io/xreach/webclient/guest-access.md): The Guest access feature allows for quickly calling a user without them having to have an account on XReach.
- [Reports](https://softability.gitbook.io/xreach/webclient/utilization-reporting.md): A customizable Reporting system for Group Admins
- [Expert support levels](https://softability.gitbook.io/xreach/webclient/hidden-expert.md): Details on how the support levels work
- [Advanced Search](https://softability.gitbook.io/xreach/webclient/advanced-search-on-webclient.md): Advanced Search features
- [Translations](https://softability.gitbook.io/xreach/webclient/translations.md)
- [Offline Mode](https://softability.gitbook.io/xreach/mobile/offline-mode.md): This feature allows the user to use the application even when not having an internet connection. User has option for creating new tickets, and editing the created tickets while in offline mode.
- [Remote User on XReach Mobile](https://softability.gitbook.io/xreach/mobile/remote-user-mobile-documentation.md): This documentation page is made for XReach RemoteUsers using the Mobile apps (Android, iOS, Windows)
- [Video call](https://softability.gitbook.io/xreach/mobile/video-call.md)
- [Recording](https://softability.gitbook.io/xreach/mobile/video-call/recording.md): Record video call sessions
- [Real-time translation](https://softability.gitbook.io/xreach/mobile/video-call/real-time-translation.md): Thanks to the real-time translation feature, users can communicate in their preferred language, allowing for smooth, multilingual conversations during video calls.
- [Advanced Search](https://softability.gitbook.io/xreach/mobile/advanced-search-on-mobile.md): Advanced Filtering on Mobile
- [Expert Features on XReach Mobile](https://softability.gitbook.io/xreach/mobile/expert-mobile.md): This documentation page is made for XReach Experts using the Mobile app (iOS, Android, Windows)
- [Translations](https://softability.gitbook.io/xreach/mobile/translations.md)
- [News publication](https://softability.gitbook.io/xreach/mobile/news-publication.md): Enable (System and Group) Admins to inform users about newly released feature updates, improvements and internal news.
- [XReach RealWear installation](https://softability.gitbook.io/xreach/realwear/realwear-installation.md): How to install XReach onto a RealWear device
- [RealWear Voice Commands](https://softability.gitbook.io/xreach/realwear/xreach-realwear-voice-commands.md): The Voice Commands that can be used to control XReach running on your RealWear Glasses
- [RealWear voice commands reference](https://softability.gitbook.io/xreach/realwear/xreach-realwear-voice-commands/realwear-voice-commands-reference.md)
- [Switching Users with RealWear](https://softability.gitbook.io/xreach/realwear/switching-users-with-realwear.md): Brief instructions on how to switch users with RealWear Glasses
- [Updating XReach on RealWear with Foresight](https://softability.gitbook.io/xreach/realwear/updating-xreach-on-realwear-with-foresight.md): How to force an XReach update using Foresight
- [Updating XReach on RealWear using RW Explorer](https://softability.gitbook.io/xreach/realwear/updating-xreach-on-realwear.md): This page instructs you on how to update XReach on your RealWear Glasses device using the RW Explorer app on your computer.
- [RealWear & Mobile XReach differences](https://softability.gitbook.io/xreach/realwear/realwear-mobile-xreach-differences.md): Detailing the differences between the Mobile XReach and the RealWear XReach apps.
- [April 2023](https://softability.gitbook.io/xreach/release-notes/april-2023.md): Third level experts and other improvements
- [March 2023](https://softability.gitbook.io/xreach/release-notes/march-2023.md): Second level expert settings and other improvements
- [May 2023](https://softability.gitbook.io/xreach/release-notes/may-2023.md): Video call recording and chat messages translation
- [June 2023](https://softability.gitbook.io/xreach/release-notes/june-2023.md): Automatic ticket info translation
- [Past releases](https://softability.gitbook.io/xreach/release-notes/release-notes.md)